About us

A large and well-established family business proving considerate and professional service locally to you.

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Location

We operate throughout East Sussex, Wessex, Kent, Essex and Surrey, providing local expertise and solutions for all your energy needs.

We cover a large area as seen on the map here. Despite this large area we maintain a strong presence in our local area completing jobs for our local community while also ensuring we can enhance our reach to capture customers on the outskirts of our operating area. If you have any questions please contact us to discuss how we can help you.

Our Team

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Plumbers and Engineers

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Site visits per year

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Years in business

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Office staff

Our Engineers

Our team comprises over 50 highly skilled plumbers and engineers, enabling Paynes to deliver a local, personalised service across a wide area. This extensive team ensures that we have the capacity to respond quickly and efficiently to our customers' needs, no matter the size or complexity of the job. Whether you require routine maintenance, emergency repairs, or large-scale installations, our team is equipped to handle it all with professionalism and care. Our scale allows us to offer the intimate, tailored service you expect from a local provider, combined with the resources and reach of a larger organisation, ensuring that we can always deliver service that works best for you.



Experience over four decades

Our 40 years in business and continued growth demonstrate Paynes continuing commitment to our customers. Over the decades, we've built a reputation for reliability, quality, and exceptional service. Our longevity is a testament to the trust our customers place in us and our dedication to meeting their evolving needs. We continually strive to innovate and improve, ensuring that we provide the best solutions and support in the industry. At Paynes, our focus remains on delivering outstanding value and maintaining strong, lasting relationships with our customers.



Office Staff

We are a family business and this shows within our tight knit workforce both in and out the office. Our office staff are dedicated to providing exceptional customer service. Whether you have questions about our home battery installations, need assistance with scheduling, or require detailed information about our products, our team is here to help. Friendly and knowledgeable, they are always ready to address your concerns and ensure you have a seamless experience. Count on our office staff to support you every step of the way with prompt and professional service tailored to your needs.



History

With over 40 years of experience in the industry, we have consistently stayed at the forefront of technological and industry developments. This long history has enabled us to evolve and expand our services to include cutting-edge renewable energy solutions. We have successfully incorporated advancements such as solar panels and home battery storage into our offerings. Our commitment to innovation and sustainability ensures that we provide our customers with the most efficient and environmentally friendly energy solutions available. Through our dedication to staying ahead of industry trends, we continue to offer high-quality, forward-thinking services that meet the diverse and changing needs of our customers.

Accredited Installers

We are proud to be accredited installers with several leading industry organisations, including MCS, Gas Safe (previously CORGI), NICEIC, APHC, and OFTEC. These accreditations reflect our commitment to maintaining the highest standards of safety, quality, and expertise in all our work. Our customers can have complete confidence that our services meet rigorous industry standards and are delivered by certified professionals.

We are registered with MCS, Gas Safe (Previously CORGI), NICEIC, APHC, and OFTEC.

Our services are available throughout East Sussex, West Sussex, Kent, Essex, Surrey & South London.